Sandman Signature Vancouver Airport Hotel & Resort

My room was very quiet. This is actually my first criteria when getting a hotel. I slept really well. I do recall hearing one plane though, but maybe that was a path of just one plane. I didn't hear any others. The facilities were quite good indeed. The staff were very friendly and accommodating. I met a really nice waitress at the restaurant who gave me a great tip about the fishing village in Stevenston. She came from close to this area and I wanted to visit it because it gets great reviews online. I would not have had time except because of the trouble caused during the Air Canada workers strike. I had to change my flights because of this myself, as I realized some friends were getting trapped in Canada so I cancelled my original flights and booked my own new ones and this gave me more time so I visited this nice village and the Japanese restaurant she recommended. It was called Ichiro and it was super nice and very professional with great seafood as you would expect from a place on the coast like that. The price was way better than my home country also. The swimming pools seemed quite good in this hotel. The Denny's was also nice and the staff their were very friendly too. I really like when staff are friendly and when a place is quiet. These are my main priorities on any trip. In the increasingly corporate world where staff are being forced to act inauthentic even as they are being treated badly, this comes across in a very bad way, but it felt like they must treat their staff ok at least in this hotel and the staff themselves are lovely people. I hope the executives do not force their staff in future to be fake nice, and actually genuinely treat them well so that they are happy when dealing with customers. The shuttle to and from the airport was also great, with lovely shuttle drivers. I actually used it to get the train to downtown also while I was staying there. It's a great way of avoiding extra taxi fees.

Staff was very friendly especially at the CHOP …JJ our waiter as well as manager went above and beyond when they heard our tale of woe getting to Vancouver. Desk staff very helpful when our lost luggage was delivered to the hotel at 1am. Shuttle very efficient.

Wonderful staff. There was a misunderstanding about our booking. Kay at the front desk and Bret the chef went above and beyond to help us out. The outdoor pool was very refreshing after many hours of travel.

Friendly staff, accommodating, airport shuttle convenience, some food options available for reasonable purchase amount, rooms are clean for the most part (could use some dusting), cozy and comfortable.

Sandman Signature is the perfect stay before a flight. We are a family of 4 on our way to London from Seattle but going via Vancouver. We decided to do a night in Vancouver and used this hotel. It was exceptional service, nice clean rooms, a good gym, swimming pool, hot tub, and within 30 mins of everywhere. The hotel offers $7 a day parking while you’re away and a shuttle to the airport every 30 mins. Finally, the prices are great for a 4 star hotel like this.